Who we are
This site lives at https://elpasogaragedoorepair.com, where you can find out more about our company and the services we provide.
Leaving a comment
Whenever someone posts a comment here, we store whatever was entered in the comment form. We also record the commenter's IP address along with the user agent details their browser sends, which helps us filter out spam.
To check whether you have a Gravatar account, we may send that service a hashed version of the email address you entered, an anonymized code. You can read Gravatar's privacy policy at https://automattic.com/privacy/. After a moderator approves your comment, anyone viewing it sees your profile image beside it.
Uploading images
Please strip hidden location data, known as EXIF GPS, from any photo before you upload it here. Anyone browsing the site can save the images we publish and pull that location information out of them.
How this site uses cookies
When you comment, you can choose to have your name, website and email address saved in cookies. It's simply a time-saver, since your details will fill in on their own the next time you join a conversation here. These particular cookies remain stored for twelve months before they expire.
Visiting the login page sets a short-lived cookie that tests whether cookies are allowed in this browser at all. It holds no personal information and disappears the moment you close the browser window.
Logging in creates a few more cookies that remember your sign-in details and how you like your screen laid out. Login cookies expire after two days, while screen option cookies stick around for a full year. Checking the Remember Me box keeps you signed in for fourteen days instead. Signing out clears those sign-in cookies right away, which especially helps on a shared or public computer.
Editing or publishing an article adds one more cookie to your browser. It carries no personal information, just the ID number of the post you worked on, and it's gone after a single day.
Content pulled in from elsewhere
Some articles here may contain material pulled in from other sites, such as videos, photos or posts. That material works exactly as it would if you had opened the original website yourself.
Those outside sites may gather information about you, set their own cookies, add outside tracking, and keep tabs on how you engage with that material. If you're signed in to an account with one of them, that tracking can follow you too.
Information in reset emails
Ask to reset your password, and the email we send will display the requesting IP address.
Keeping comments and profiles
Comments are kept on file, along with their metadata, with no set expiration date. Holding onto them lets us recognize a returning commenter and approve their next comment automatically, rather than setting it aside for manual review.
If our site offers registration, we also keep whatever personal details members add to their profiles. Every member can view, change or remove that information whenever they like, though usernames can't be edited. Site administrators have the ability to view and update those details too.
Requesting copies or deletion
Anyone with an account here, or anyone who has commented, can ask us for an exported copy of any personal details we store about them, including everything they've shared with us via the site. You're also free to ask that we wipe those details from our records. The only exception is information we're required to retain for legal, security or administrative reasons. Reach out to make either request.
Automatic comment screening
Comments from visitors may pass through an automatic spam screening tool.